For information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information.
| Service | Person or Company | Phone Number | Fax Number |
|---|---|---|---|
| Private Duty Nursing Program Manager | Miranda Walker, Program Manager Bureau for Medical Services 350 Capitol Street, Room 251 Charleston, WV 25301 | 304-352-4221 | 304-558-1542 |
| Claims Processing | Fiscal Agent - Gainwell Technology PO Box 3766 Charleston, WV 25337 | 888-483-0793 Providers 888-483-0797 Members | 304-348-3380 |
| Prior Authorization | KEPRO Medical Reviewer 1007 Bullitt Street Charleston, WV 25301 | 1-800-346-8272, ext. 4401 | 1-844-633-8430 Note: Prior authorization requests must be submitted electronically and/or fax |
