Hospice Program Contact Information

For Information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information.

​Service​Person or Company​Phone Number​Fax Number
​Hospice Program Manager​Miranda Walker, Program Manager
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV 25301
​304-352-4221​304-558-1542
​Claims Processing/Enrollment​Fiscal Agent - Gainwell Technology
P.O. Box 3766
Charleston, WV 25337

​1-888-483-0793 (Providers)

1-888-483-0797 (Members)

​304-348-3380
Prior Authorizations​​KEPRO Healthcare
Medical Reviewer
1007 Bullitt Street
Charleston, WV 25301
​1-800-346-8272, ext. 4401​1-844-633-8430