Home Health Program Contact Information

For information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information.

Home Health Program Manager

Miranda Walker, Program Manager
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV  25301

Phone: 304-352-4221

Fax: 304-558-1542

 

Claims Processing

Fiscal Agent - Gainwell Technology
PO Box 3766
Charleston, WV 25301

​1-888-483-0793 Providers

1-888-483-0797 Members

304-348-3380 fax 

 

​Prior Authorization

KEPRO HealthCare
Medical Reviewer
1007 Bullitt Street
Charleston, WV  25301

1-800-346-8272, ext. 4401 - For Customer Service or Clinical Support

1-844-633-8430 fax 

 

Prior Authorization requests for home health services for Children with Special Health Care Needs (CSHCN)

Office Of Maternal, Child and Family Health
Children with Special Health Care Needs Program
350 Capitol Street, Room 427
Charleston, WV 25301

304-558-5388 or 1-800-642-9704 

304-558-8468 fax