For information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information.
Home Health Program Manager
Miranda Walker, Program Manager
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV 25301
Phone: 304-352-4221
Fax: 304-558-1542
Claims Processing
Fiscal Agent - Gainwell Technology
PO Box 3766
Charleston, WV 25301
1-888-483-0793 Providers
1-888-483-0797 Members
304-348-3380 fax
Prior Authorization
KEPRO HealthCare
Medical Reviewer
1007 Bullitt Street
Charleston, WV 25301
1-800-346-8272, ext. 4401 - For Customer Service or Clinical Support
1-844-633-8430 fax
Prior Authorization requests for home health services for Children with Special Health Care Needs (CSHCN)
Office Of Maternal, Child and Family Health
Children with Special Health Care Needs Program
350 Capitol Street, Room 427
Charleston, WV 25301
304-558-5388 or 1-800-642-9704
304-558-8468 fax