| Position | Name | Phone | Fax | |
| Commissioner | Cynthia E. Beane | 558-1700 | 1451 | |
| Deputy Commissioner, Finance & Administration | Vacant | 558-1700 | 1451 | |
| Deputy Commissioner, Policy & Operations | Sarah Young | 558-1700 | 1451 | |
| Deputy Commissioner, Plan Management & Integrity | Vacant | 558-1700 | 1451 | |
| Legal & Regulatory | Riley Romeo | 558-1700 | 1542 | |
| Press/Communications | Angelica Hightower | 558-0684 | | |
| Director of Professional Services | Jennifer Myers | 558-1700 | 1776 | |
| Director of Pharmacy Services | Vickie Cunningham | 352-4273 | 1542 | |
| Office of Drug Rebate | Gail J. Goodnight | 352-4282 | 4398 | |
| Director of Program Integrity | Andrew Pack | 352-4253 | 1509 | |
| Nursing Facilities and ICF/IID | Terry McGee | 352-4241 | 4392 | |
| Director of Take Me Home Transition Program | Brian Holstine | 352-4220 | 4398 | |
| Director of Provider Services | Diana Bossie | 558-1700 | 1542 | |
| Transportation | Richard Ernest | 558-1700 | 4398 | |
| Director of Home and Community-Based Services | Cynthia A. Parsons | 352-4254 | 4398 | |
| Aged and Disabled Waiver (ADW) Waiver | LuAnn Summers | 352-4270 | 4398 | |
| Children with Serious Emotional Disorders Waiver (CSEDW) | Laura Radcliff | 352-4255 | 4398 | |
| Intellectual Developmental/Disabilities Waiver (IDDW) | Stacy Broce | 558-1700 | 4398 | |
| Traumatic Brain Injury Waiver (TBIW) and Personal Care Services | Teresa M. McDonough | 558-1700 | 4398 | |
| Director of Behavioral Health and Long-Term Care | Cynthia A. Parsons | 352-4254 | 4398 | |
| Substance Use Disorder (SUD) Waiver | Keith King | 352-4307 | 4398 | |
| Director of Managed Care | Susan H. Deel | 352-4294 | 4398 | |
| Director of Medicaid Eligibility | Anita M. Hayes | 558-1700 | 4398 | |
| Chief Financial Officer | Mandy Carpenter | 558-1700 | 4398 | |
| Office of Budget and Accounting Services | Regina McCormick | 558-1700 | 4398 | |
| Director of Procurement Services | Jimmy Dowden | 352-4286 | 4398 | |
| Medical Director | Dr. Hyla Harvey | 352-4213 | 1451 | |
| Personnel | Bunny Harper | 352-4308 | 4397 | |
| HIPAA Security Officer | Chris Snyder | |||
| Website Administrator | Margaret Y. Brown | 558-1700 | 1451 |
Bureau for Medical Services | 350 Capitol Street | Room 251 | Charleston, WV 25301 | Phone: (304) 558-1700
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